Package 1Fall & Medical Alert System Package 2Medical Alert System
Package 2

Medical Alert System

Love your independence at home but want to feel someone is there for you if you have an accident, become ill or think there is an intruder? Our 24/7 Medical Alert System will set your mind at ease that help is just a button click away, whenever you need it. The lightweight wearable alert device is all you need to get in touch with the friendly, professional Response Centre who will be able to get assistance to you immediately. Wear it as a pendant or like a watch and feel confident and safe around your home and garden.

  • Base alarm unit (leased)
  • Alert Pendant (leased)
  • Instant Help 24/7
  • 24hr monitoring service
  • Set up Assistance

$43.00 per month + delivery / installation

This will also add the following products to your cart:

  • 24/7 Monthly Monitoring Service
The independence you love, the safety you need

What are the benefits of a medical alert system?

First and foremost, installing our state-of-the-art system at home means older people who live on their own can stop worrying about their safety and wellbeing. And of course, for family members who can’t be with them all the time, it provides the peace of mind that goes with knowing they have immediate 24-hour access to emergency help if it’s needed.

The Medical Alert option is ideal for people with a wide range of health concerns including:

  • Older people
  • People living with a disability
  • People living with chronic disease
  • People who have been discharged from hospital and require additional support
On-call 24/7: How it works

The Medical Alert system comes with a pendant which can be worn around your neck or your wrist. Let’s say you feel unwell, have a fall, feel at risk or need emergency help. Press the alert button on your pendant or Base alarm unit.
Here’s what happens:

  1. The Response Centre receives an alert
  2. You will be contacted by an operator via the Base alarm unit
  3. After this contact, your operator will take the best course of action to ensure your safety and wellbeing
  4. If you can’t or don’t communicate, the operator will immediately follow established protocols to make sure you receive appropriate help.

You can also use the manual button to call for help if you:

  • Feel unwell
  • Fall
  • Feel unsafe in the home
  • Need emergency help

Your pendant provides positive confirmation when an alert is generated. If you accidentally alert the Response Centre, don’t worry. Just tell them it was a false alarm; they will be glad you are okay. As we always say, better safe than sorry.

Easy to use

The Alert Pendant is simple to use and has these key features:

  • Ergonomic alert button designed for people with visual impairments or limited dexterity
  • Automatic low battery warnings to ensure optimum operation at all times

Give us a Call


  • Water Resistant: Pendant can be worn in the shower and is water and spill resistant.
  • 24/7 Assistance: Connected to Tunstall’s 24/7 Response Centre ensuring help is always available.
  • Confirmation Indicator Positive confirmation indicator to let the user know that an alarm has been registered

"It took a small fall to make me realise how vulnerable I was living alone. It was only a little fall and I wasn’t hurt but I couldn’t get up. I was lucky that I had just got off a call with my daughter and still had the phone in my hand and could call her back otherwise I might still be on the floor. I am grateful for my White Lion Alert. It gives me reassurance that help is always at hand and my independence is maintained."

Lorraine – Blackburn